Thank you for shopping with us! We strive to provide you with the best products and services. Please review our policy regarding refunds and returns below:
- Refunds: Unfortunately, we do not offer refunds on any purchases. We apologize for any inconvenience this may cause.
- Returns: We do not accept returns for items purchased from our store. This policy is in place to ensure fair and consistent handling of all customer transactions.
- Exchange: We understand that finding the right size can be challenging. If the item you purchased does not fit, we offer an exchange option. You can exchange the item for the same or different product in a different size, subject to availability.
Here’s how our exchange process works:
a. Eligibility: To be eligible for an exchange, the item must be unworn, in its original condition, and with all tags and packaging intact. Proof of purchase, such as a receipt or order confirmation, will be required. Please contact our customer support within  days of receiving the item to initiate the exchange process.
b. Size Exchange: If the size you ordered doesn’t fit, you can exchange it for the same or different item in a different size.
c. Exchange Procedure: Our customer support team will provide you with instructions on how to proceed with the exchange. You may be required to ship the item back to us at your own expense. Once we receive the returned item and verify its eligibility, we will promptly process the exchange.
d. Availability: Exchanges are subject to product availability. If the requested size is not available, we will offer alternatives .
- Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer support immediately. We will assess the situation and provide a resolution, which may include a replacement or exchange.
- Exceptions: We reserve the right to refuse exchanges or returns in cases where the item has been worn, damaged due to improper handling or misuse, or does not meet the eligibility criteria stated above.
Please note that this policy is subject to change without prior notice. We recommend reviewing our policy periodically for any updates.
If you have any further questions or require assistance, please don’t hesitate to contact our customer support team.
Thank you for your understanding and cooperation.